360ph Privacy Policy

01Introduction

This Privacy Policy describes how 360ph collects, uses, stores, and protects the personal information of players who access or use the 360ph online betting and gaming platform at 360ph.net.

By registering an account or using the 360ph platform, you acknowledge that you have read and understood this Privacy Policy and consent to the collection and use of your personal data as described here.

360ph is committed to protecting your privacy in line with the Data Privacy Act of 2012 (Republic Act 10173) and its implementing rules and regulations as applicable to our operations serving players in the Philippines.

02Data We Collect

360ph collects personal information that is necessary for operating the platform, verifying player identity, processing transactions, and maintaining account security. The categories of data we collect include:

We collect only what is necessary for the purpose stated. Where optional information is requested, this will be clearly indicated.

03How We Use Your Data

The personal data we collect from you is used for specific, legitimate purposes directly related to operating the 360ph platform and serving you as a player. These purposes include:

• Creating and managing your player account.
• Verifying your identity and age as part of the KYC process before any withdrawal is processed.
• Processing deposits and withdrawals through your registered Philippine payment method, including GCash, Maya, or bank transfer.
• Detecting and preventing fraud, money laundering, and other illegal activities on the platform.
• Providing customer support and responding to your queries or complaints.
• Sending you transactional notifications related to your account, such as deposit confirmations and withdrawal updates.
• Improving the platform's features, performance, and user experience based on aggregated usage data.
• Complying with applicable legal and regulatory obligations.

04Legal Basis for Processing

360ph processes your personal data based on the following legal grounds:

• Contractual necessity: Processing your registration details, payment information, and betting activity is necessary to fulfil the agreement between you and 360ph when you create an account.
• Legal obligation: We are required to verify player identity under applicable laws, including those related to anti-money laundering and data protection.
• Legitimate interests: We process certain usage data to protect the security and integrity of the platform, detect fraud, and improve our services.
• Consent: Where we send you optional marketing communications, we rely on your explicit consent, which you may withdraw at any time.

05Sharing Your Data

360ph does not sell or rent your personal data to third parties. We may share your information only in the following limited circumstances:

• Payment processors: Your transaction data is shared with the payment providers you use — such as GCash, Maya, or your Philippine bank — solely to process your deposits and withdrawals.
• Identity verification providers: KYC document review may involve a trusted third-party verification service. These providers are bound by confidentiality agreements and may not use your data for any other purpose.
• Legal and regulatory authorities: We may disclose personal data to law enforcement or regulatory bodies in the Philippines where required by law or in response to a valid legal request.
• Platform service providers: Trusted technology partners who help us operate the platform — such as cloud hosting and security providers — may have limited access to data as necessary to perform their services. They are prohibited from using this data for independent purposes.

06Data Retention

360ph retains your personal data for as long as your account remains active and for a reasonable period thereafter, in accordance with our legal obligations and legitimate business needs.

• Account and registration data is retained for the duration of your account and for a period following closure, as required by applicable law.
• Transaction and financial records are retained for the period required under Philippine financial regulations.
• KYC and identity documents are stored securely and retained only as long as legally required.
• Communications with our support team are kept for a reasonable period to assist with follow-up queries and quality assurance.

When data is no longer required, it is securely deleted or anonymised so that it can no longer be associated with you as an individual.

07Cookies and Tracking

360ph uses cookies and similar technologies to ensure the platform works correctly, to keep your session active while you are logged in, and to help us understand how players use the site so we can improve it.

The types of cookies we use include:

• Essential cookies: Required for the platform to function. These include session cookies that keep you logged in during your visit. Disabling these may prevent you from using the platform.
• Preference cookies: Used to remember your settings and preferences across sessions.
• Analytics cookies: Help us understand how the platform is used — such as which pages are most visited — so we can improve the experience. This data is aggregated and not linked to individual identities.

You can manage or disable cookies through your browser settings at any time. Note that disabling essential cookies may limit your ability to access some parts of the platform.

08Security Measures

360ph takes the security of your personal data seriously. We apply industry-standard technical and organisational measures to protect your information from unauthorised access, loss, misuse, or disclosure.

• All data in transit between your device and our servers is protected with SSL (Secure Socket Layer) encryption.
• Account access is protected by OTP two-factor authentication, reducing the risk of unauthorised logins even if your password is compromised.
• Access to personal data within the organisation is restricted to staff who require it to perform their roles, and is subject to strict internal controls.
• KYC documents and financial data are stored in secured environments with access logging and monitoring.

09Your Rights

As a player on 360ph, you have the following rights regarding your personal data, in line with the Data Privacy Act of 2012:

• Right to access: You may request a copy of the personal data we hold about you.
• Right to correction: If any of your personal data is inaccurate or incomplete, you may ask us to correct it.
• Right to erasure: You may request deletion of your personal data where it is no longer necessary for the purposes it was collected, subject to our legal obligations to retain certain records.
• Right to object: You may object to certain types of processing, such as direct marketing, at any time.
• Right to data portability: Where technically feasible, you may request a copy of your data in a structured, machine-readable format.

To exercise any of these rights, contact our support team using the details in Section 12. We will respond to your request within a reasonable timeframe and in accordance with applicable law.

10Minors

360ph is strictly for players aged 21 and above. We do not knowingly collect personal data from anyone under the age of 21. If we discover that an account has been registered by a minor, the account will be closed immediately and any associated data will be deleted or handled in accordance with our legal obligations.

If you believe a minor has registered on 360ph, please contact us immediately at [email protected] so we can take appropriate action.

11Changes to This Policy

360ph may update this Privacy Policy from time to time to reflect changes in our data practices, platform features, or legal requirements. When we make changes, the revised policy will be published on this page with an updated effective date.

We encourage you to review this page periodically. Your continued use of the 360ph platform after a policy update has been published constitutes your acceptance of the revised terms. For material changes that significantly affect your rights, we will make reasonable efforts to notify you through the platform or your registered contact details.

12Contact Us

If you have any questions about this Privacy Policy, want to exercise your data rights, or have a concern about how your personal information has been handled, you can reach the 360ph privacy team at:

For general platform questions, visit our FAQ page. For information on how to manage your betting activity and personal limits, visit our Responsible Gaming page.